2nd Yr Home Economics - Work Package 3 - Ms Conway

​Hello 2nd Years.
We will consider the Sale of Goods Supply of Services Act 1980 

Case 1: Adam bought a new, state-of-the-art bag-less vacuum cleaner. The sales assistant told him that it has a very strong motor and is virtually indestructible. Adam has a wood-burning stove. One morning he used the vacuum cleaner to suck up the ash from the ash collection tray. The motor overheated, became clogged and stopped working. Adam brought his purchase back to the shop.

Case 2: Gillian, a keen hillwalker, bought an expensive rain jacket that was labelled ‘waterproof’. She got great use out of it for over two years. It washed well and still looked as good as new. One day, she was out hillwalking and got caught out for an hour in torrential rain. When she got home, she was soaked to the skin. She brought her waterproof jacket back to the shop where she bought it.​
 
Case 3: Sarah and Brian paid a local building contractor to build a new house for them. Six months ago, their plumbing started to cause them problems. Their sinks and bath would take ages to empty and there was a terrible smell outside. When they got the problem investigated by a local plumber, he told them that the pipes installed by their builder were too narrow and of poor quality. He said he would not take on the job. Sarah and Brian contacted the builder. He claimed it was nothing to do with him and told them to contact the person who supplied the pipes.

Read each of the above case studies and tell me:

1. what parts of the SOGSOS law were broken
2. What the consumer should do
3. What is the consumer entitled to

Thanks 
S Conway