2nd Yr Home Economics - Work Package 4 - Ms Conway

Hello 2nd years,
I am sending your weeks lessons in one email this week to make it easier to keep track of it and reduce the emails you are receiving. 
We continue with Consumer Studies.
Lesson 1: Shopping Online

• suggests reasons why you think more popel shop onlione nowadays.
• list 2 advantages and 2 disadvantages of shopping online
• follow the link https://www.insider.com/biggest-online-shopping-fails-2017-12 have a look at some online shopping disasters! Write about a time you or somebody else bought something online but did not get what they expected

Lesson 2: Complaining as a Consumer

• consider the slides on complaining as a consumer
  

q1. How should a person behave when complaining in store?
q2. Why would a person send 'a copy' of their receipt when complaining by letter?
q3. On page 234 there is a sample letter of complaint. Using the structure it shows, write a letter of complaint about an item you purchased (it does not have to be true!). The letter must include name and address of company, date, opening, what you purchased, where and when you purchased it, description of what's wrong, inform that you enclose a copy of receipt, the action you would like taken, sign off
Lesson 3: Consumer Symbols
Consumers get a lot of information in the form of symbols on the products they buy. 

• choose 5 products in your home. look at the packaging and find at least 1 symbol from each (food and cleaning products are good for these) Draw the symbol into your copy and explain what they mean (google can help here!)
• attached is a word document with symbols on it - draw these into your copy and their meaning (your textbook will also help)